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Privacy Policy

Countryside Care Co.
Effective Date: Thursday, January 1st, 2026

Countryside Care Co. is committed to respecting and protecting the privacy of the individuals and families we serve. This Privacy Policy outlines how we collect, use, store, and safeguard personal information in accordance with applicable privacy laws in Ontario and Canada.

We collect personal information only when it is voluntarily provided by you. This may include your name, email address, phone number, and any information you choose to share through emails, contact forms, or care intake forms. Information is collected solely for the purpose of responding to inquiries, communicating about services, and better understanding care needs. We do not collect more information than is reasonably necessary.

Personal information collected by Countryside Care Co. is used strictly for internal purposes, including responding to inquiries, discussing care services, assessing service suitability, and maintaining records related to communication and care planning. We do not sell, rent, or trade personal information to third parties.

Care intake forms offered through our website are optional and are intended to help us thoughtfully prepare for conversations about care needs. Any information shared through these forms is treated as confidential and handled with care and discretion.

We do not share personal information with third parties except where required by law, where consent has been provided, or where sharing is necessary to deliver requested services. Reasonable administrative and technical measures are in place to protect personal information from unauthorized access, disclosure, misuse, or loss. Access to personal information is limited to authorized individuals only.

If you contact us by email or through our website, your information will be used solely for communication related to your inquiry. You may request access to your personal information, request corrections, or withdraw consent for communication at any time by contacting us directly.

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

Countryside Care Co.

Compassionate non-medical home care rooted in small-town values.
Serving Kawartha Lakes, Ontario, including:
Fenelon Falls | Bobcaygeon | Omemee |Bethany | Woodville
& their surrounding rural communities

Office Hours:

Monday to Friday | 9:00 AM to 5:00 PM

Saturday & Sunday | Closed

​

Care hours available by arrangement

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Care Intake Form

This optional form helps us to better understand your needs before connecting. You're welcome to email it to us once completed.

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